Contact information

We’re here to help!
If you have any questions about your order, our products, or anything else, feel free to reach out.
Our support team answers messages within 24–48 hours (Monday–Friday).


📧 Email Support

For all customer inquiries:
👉 support@oriaparis.com

Please include your order number (if applicable) so we can assist you faster.


🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
We do our best to respond as quickly as possible.


📦 Order Tracking

If you’re looking for your tracking information, please check the shipping confirmation email we sent after your order was processed.
If you can’t find it, simply email us and we’ll resend it.


Common Questions

Before contacting us, you can also check our:

  • FAQ Page

  • Refund Policy

  • Shipping Policy

Most common questions are answered there.